FAQ
After locating the Gift Card to purchase, simply click on the shopping cart icon to add it to your orders. To complete the purchase you will only need to
Enter your details, the name of the recipient, any notes, and card details
of credit.
To make a reservation, simply send an e-mail to the facility to which the Gift
Card refers, in which to indicate first and last name, the code on the voucher and a date of reservation. Alternatively, you may make reservations by contacting by phone. All individual location e-mail addresses and phone numbers are available here on the Laqua Collection CONTACT page.
All Laqua Collection Gift Cards are valid for 6 months from the date of purchase. Closed days are not counted in this time frame
Seasonal of facilities.
No, unfortunately, it is not possible to change the validity.
Where is the facility to which the Gift Cards refer?
You can find all the addresses to reach the facilities on the CONTACTS page.
Are Gift Cards available that include a stay?
Certainly, for each facility will be able to choose from several Gift Cards dedicated to the
overnight stay in our rooms or suites, which also include the experience in the
Chef Cannavacciuolo’s restaurants.
Which Gift Cards include the restaurant experience?
All Gift Cards that include the stay are always combined with the experience
In our restaurants. Gift Cards solely dedicated to the menus are also available
Tasting, with beverage pairing or without.
For how many people is the final price intended?
The price of Gift Cards dedicated to stays is intended for two people. All the
others, from tasting menus to spa treatments, are referred to the price of a
single person.
Are there Gift Cards dedicated to wellness treatments?
Laqua by the Lake is offering two Gift Cards entirely dedicated to its area
welfare. Laqua Vineyard and Laqua by the Sea, on the other hand, offer treatments and
Massages always in conjunction with the stay.
You can find all the addresses to reach the facilities on the CONTACTS page.
Certainly, for each property you will be able to choose from several Gift Cards dedicated to overnight stays in our rooms or suites, which also include experiences in Chef Cannavacciuolo’s restaurants.
All Gift Cards that include the stay are always combined with the experience in our restaurants. Gift Cards are also available solely dedicated to tasting menus, with or without beverage pairings.
The price of Gift Cards dedicated to stays is intended for two people. All others, from tasting menus to spa treatments, refer to the price of a single person.
Laqua by the Lake is offering two Gift Cards entirely dedicated to its area
welfare. Laqua Vineyard and Laqua by the Sea, on the other hand, offer treatments and
Massages always in conjunction with the stay.
Each Gift Card is valid for 6 months. After the voucher expires, it will no longer be possible to renew its validity. We remind you that in case of cancellation within 3 days from the date of arrival for Gift Cards dedicated to stays, they will no longer be usable. However, Gift Cards dedicated to the
restaurant if cancelled within 2 days.
Gift Cards that include stay and restaurant experience can be used
for dinner service, while those solely dedicated to the restaurant are
usable for lunch service during the week. View the “terms and conditions” page of each Gift Card to know in detail the days of use.
Certainly, Gift Cards with tasting menu only and Gift Cards with menu and wine pairing included are available.
After your purchase, you will receive the Gift Card in pdf format to the email address provided.
Gift Cards that include a stay, experience in the wellness area or in the
kitchen with the brigade are restricted to adults only. Those dedicated to serving lunch or dinner in restaurants adhere to different policies depending on the facility. We recommend that you review the “terms and conditions” page found on each Gift Card.
All payment methods can be seen in the “Terms and Conditions” section.
Gift Cards are in no way customizable, editable, or creatable ex
novo according to demand.
If you purchase a Gift Card, you have 24 hours to make a name change by emailing the referring facility; you can find the addresses on the CONTACT page. If you are the beneficiary and have received a Gift Card as a
gift, on the other hand, can change names at any time, again by emailing the individual facility.
Any cancellation or refund can be made no later than 14 days from the date of purchase.
Certainly, the two Gift Cards can be used at the same table without any problem.
When a Gift Card refers to the tasting menu only, the price is the
same as can be found on the menu page on the facility’s website.
In case a Gift Card also contains wine pairing, the price will be higher.